Build resilience into digital transformation of KYC
Digital transformation of KYC processes, like customer onboarding, introduce risks to businesses that need to be balanced.
There are cost benefits, convenience and efficiency gains to be had, but there will also be teething problems along the way. So how do you ensure business resilience through a transformation?
PassFort invited expert consult, Dan Rodrigues from Baringa, to share his insight and experience on digital KYC programmes.
Dan has worked on the digital transformation of KYC processes for leading banks in the UK and US.
In conversation with Luke Fairweather, Dan gives practical help and advice on managing a transformation effectively; areas that can go awry in terms of people, process and technology, and, crucially, what to do if things do go wrong
Access the podcast using the form on the right.
About the Experts
Dan Rodrigues
Banking practitioner turned consultant, Dan has a focus on collaborating with Corporate and SME banks to solve their most challenging problems through digital transformation.